Last Updated: May 2026

Welcome to COCOLATA. By accessing or using our website, products, or services, you agree to the following Terms of Service. Please read them carefully before placing an order or using our platform.

COCOLATA provides chocolate products, gifting solutions, packaging, and white-label manufacturing services.

By using this website, you confirm that you are legally able to enter into binding agreements under applicable laws.

We strive to ensure all products, descriptions, and images are presented accurately. However:

• Product colors and packaging may slightly vary
• Availability may change without notice
• Certain products may be seasonal or limited edition

We reserve the right to modify or discontinue products at any time.

All orders are subject to confirmation and availability.

We reserve the right to:

• Refuse or cancel orders
• Limit quantities
• Request additional verification if necessary

For custom packaging, corporate gifting, or private-label projects:

• Production begins only after final approval
• Clients are responsible for reviewing artwork and spelling before confirmation
• Customized products are generally non-refundable once production starts

Lead times may vary depending on project complexity and order volume.

Delivery timelines are estimated and may vary due to logistics, customs, weather, or third-party courier delays.

COCOLATA is not responsible for delays caused by shipping providers or incorrect delivery information provided by customers.

Customers are responsible for ensuring someone is available to receive temperature-sensitive products when applicable.

Due to the nature of food products, returns are generally not accepted unless:

• The product arrives damaged
• The wrong product was delivered
• There is a verified quality issue

Claims must be reported within 24 hours of receiving the order with supporting photos.

All content on this website, including logos, product designs, images, packaging concepts, and text, remains the property of COCOLATA unless otherwise stated.

Unauthorized copying or commercial use is prohibited.

COCOLATA shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Customers are responsible for reviewing ingredient information regarding allergies or dietary restrictions.

Any personal information collected through the website is handled in accordance with our Privacy Policy.

For questions regarding these Terms of Service, please contact us through our website or official communication channels.

Our products may contain or come into contact with common allergens, including but not limited to:

• Nuts
• Peanuts
• Milk
• Soy
• Gluten
• Sesame

While COCOLATA takes reasonable care during production and handling, we cannot guarantee that any product is completely free from traces of allergens due to shared equipment and production environments.

Customers are responsible for reviewing product information and consulting with us regarding specific allergy concerns before placing an order.

COCOLATA shall not be held liable for allergic reactions or sensitivities resulting from the consumption of our products.